Privacy Policy

Privacy Policy

Effective Date: 14 July 2025

At Mudau Aluminium & Project Works Pty Ltd, we respect your right to privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information in line with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Name and surname

• Contact information (phone number, email address, physical address)

• ID number or business registration details (where applicable)

• Project-related information

• Any other information voluntarily provided via contact forms, WhatsApp, phone calls, or emails

2. How We Use Your Information

We use your information for the following purposes:

• To respond to enquiries or requests for quotes

• To provide and manage construction or maintenance services

• For invoicing and administrative purposes

• To comply with legal and regulatory requirements

• To improve our customer service and communications

3. Consent

By providing us with your personal information, you consent to the collection, storage, and use of your data for the purposes outlined in this policy. You may withdraw your consent at any time by contacting us.

4. Information Sharing

We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary to:

• Provide a specific service (e.g. subcontractors or delivery services)

• Comply with legal obligations

• Protect our rights or property

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. All digital records are stored securely.

6. Your Rights Under POPIA

You have the right to:

• Access your personal information

• Correct or update your data

• Request deletion of your information

• Object to the processing of your data

• Lodge a complaint with the Information Regulator of South Africa

7. Cookies and Tracking

Our website may use cookies to improve functionality and user experience. You can manage cookie preferences via your browser settings.

8. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact:

Mudau Aluminium & Project Works Pty Ltd
📧 Email: tshilisananim5@gmail.com
📱 WhatsApp: 076 952 4707
📞 Phone: 081 349 7976